Privacy Policy

Last Updated: February 2026

Alice Oates Clinical Nutrition is committed to protecting your personal information. By using our Website or services, you consent to collection and use of personal data as outlined here.

Information Collected

  • Contact details (email, phone)

  • Health information (medical history, allergies, medications, lifestyle)

  • Consultation notes and treatment plans

  • Booking information

How We Use Your Information

  • To provide consultations, treatment plans, and supplements.

  • To send appointment reminders and confirmations via SMS or email.

  • To maintain records for legal and clinical purposes.

Disclosure

  • Information may be shared with third-party service providers (Vital.ly for supplements).

  • We may share information if required by law, to prevent harm, or in emergencies.

Security

  • We implement reasonable measures to protect your data.

  • Electronic communications (email, Zoom) may carry inherent risks.

Access & Correction

  • You can request access, correction, or deletion of your personal information via hello@aliceoates.com.

Governing Law

  • Victorian law applies.

Contact

  • Email: hello@aliceoates.com

  • Business Name: Alice Oates Clinical Nutrition

  • ABN: 93 418 261 692